Privacy Policy

Privacy Policy

This Privacy Policy forms a part of the Terms of Use relating to the use of the ‘Dubai Cares’ the Application (the “Application”)

By using the Application you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy.

We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Application. You are encouraged to frequently to revisit this Policy on the Application in order to update yourself about any changes. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Application.


The type of information we collect from you is either personal to you, or is general in nature:


You can enter the competition only upon providing Personal Information on the Application. We use this information to provide you with a better service, and in particular to: keep internal records; improve our services and the Application; communicate with you if you are one of the winners; contact you for market research purposes; and provide you with information about new services, promotions, special offers and other information. If you contact us via the Application, or via email to the contacts set out on the Application, we will keep a record of that correspondence.

We use General Information to help us make the Application more useful to visitors (including to help us assess content of interest to visitors), and for other purposes such as determining the Application technical design specifications and identifying system performance or problem areas, for tracking activity on the Application, preparing reports, assessing trends, and otherwise monitoring the way in which the Application is being used – none of which would be in a way that personally identifies any users.


You agree that we may share your Personal Information within the Promoter. We will not share, store, sell or rent your Personal Information in any manner to any third parties outside the Promoter, except when we have your permission; or if required to do so by law or any governing authority; or to protect our own legitimate interests.

You acknowledge and agree that we use third party the Application hosting services and may disclose your Personal information for a legitimate business in connection with either payment processing or the Application hosting (as the case may be). Where such third party recipient is located outside the country where you are resident, you consent to the transfer of your personal data outside of the country where you are resident to such recipients.


Some of the advertisements you see on the Application are selected and delivered by advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Application or on other applications, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy.


Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via the Application or by e-mail is totally secure and safe.


The Application uses cookies, which are files that store information on your hard drive that allow the Application to recognize users, track new users and to record session information. Most browsers are automatically set to accept cookies but if you choose you can disable the cookies from your browser. 


Dubai Cares, a charitable foundation established in Dubai with its business address at P.O. Box 118080, Dubai, United Arab Emirates (“Dubai Cares”); you can contact us regarding the Application, or these Terms, on